Privacy Policy

Effective Date: 2025/09/10
At CGAcademy, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using CGAcademy, you agree to the terms outlined here.

1. Information We Collect

When you use CGAcademy, we may collect:

  • Personal details such as your name, email, and phone number when you register or contact us.

  • Payment information when you purchase courses (handled securely by third-party payment providers).

  • Course activity data such as progress, certificates, and interactions on the platform.

  • Technical information like your IP address, device type, and browser.

2. How We Use Your Information

We use your information to:

  • Provide access to our courses and services.

  • Process payments and send receipts.

  • Issue certificates of completion.

  • Improve our platform, courses, and user experience.

  • Send important updates, course announcements, or offers (you can opt out anytime).

  • Ensure compliance with South African law, including POPIA.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

  • Payment providers for secure transactions.

  • Instructors so they can improve course delivery.

  • Service providers that help us run the platform (e.g., hosting, analytics).

  • Legal authorities if required by law.

4. Data Storage & Security

  • Your data is stored securely using encryption and access controls.

  • We comply with POPIA (Protection of Personal Information Act) to protect your privacy.

  • While we take all reasonable steps to protect your data, no system is 100% secure.

5. Your Rights

Under POPIA, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to your information.

  • Ask us to delete your data (where legally possible).

  • Opt out of marketing emails at any time.

6. Cookies & Tracking

We use cookies to:

  • Improve website performance and user experience.

  • Remember your preferences.

  • Collect analytics to improve courses and services.
    You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may include links to other sites. We are not responsible for their privacy practices. Please review their policies before sharing information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

📧 admin@cgacademy.co.za