CompTIA A+ is widely regarded as the gold standard for entry-level IT certification. Top employers around the world recognize this credential as proof of foundational skills in hardware, software, networking, troubleshooting, and security. In fact, CompTIA describes A+ as the “industry-standard certification for entry-level roles, trusted by employers worldwide”. The A+ exams also include performance-based questions to test real-world problem solving (for instance, configuring a network or troubleshooting a device in a simulation). This hands-on format validates that certified professionals can actually “solve problems in real-world settings,” which is why A+ is often the go-to credential listed in tech support and help desk job postings. CompTIA’s A+ is also globally recognized: it is ANSI-accredited (ISO/IEC 17024) and approved under U.S. DoD Directive 8140 (formerly 8570). Earning A+ signals to employers that you meet international and government standards for IT support, making it a powerful career springboard.

What’s New in the 2025 A+ Exams (220-1201 & 220-1202)

In March 2025, CompTIA launched its updated A+ Core Series (V15) – the 220-1201 (Core 1) and 220-1202 (Core 2) exams. These new exams are built for today’s hybrid, cloud-first IT environment. Core 1 (220-1201) still covers hardware, mobile devices, and networking, but now expands its focus on modern technologies. For example, virtualization objectives are broadened to include virtual desktop infrastructure (VDI), containerization, and both Type 1 and Type 2 hypervisors. Core 2 (220-1202) retains its emphasis on operating systems, software troubleshooting, and operational procedures, but adds much deeper coverage of security and new concepts. The security domain grows to about 28% of the exam and introduces advanced frameworks like Zero Trust, XDR (Extended Detection and Response), MDR (Managed Detection and Response), and DLP (Data Loss Prevention). Notably, the Core 2 exam also adds a brand-new “AI Fundamentals” domain, covering artificial intelligence topics such as bias, hallucination risks, and ethical use of AI systems. These changes ensure that the 2025 A+ exams test the skills needed for a cloud-driven, AI-enhanced IT support role.

• Modern Context: The updated A+ exams include cloud-based productivity tools (e.g. Office 365, Google Workspace), remote support methods, and expanded multi-OS coverage (Windows 11, macOS, Linux). This aligns the certification with what today’s IT support professionals actually encounter.
• Expanded Topics: Compared to the previous 220-1101/1102 series, the new Core 1/2 exams place more emphasis on virtualization, cloud computing, and AI. For instance, Core 1 now explicitly covers client-side virtualization and cloud setup, while Core 2 introduces AI fundamentals and extended security topics.
• Hybrid Workforce: The refreshed exams also address the realities of hybrid work. There is greater coverage of remote diagnostics, VPN and cloud access issues, and collaboration tools – skills essential for supporting a mix of in-office and remote users.

Key Skills Covered by CompTIA A+

CompTIA A+ (both Core 1 and Core 2) teaches a broad set of practical IT skills through performance-based training. Together, the two exams cover:

• Hardware & Mobile Support: Install, configure, and maintain desktop, laptop, and mobile device components (RAM, storage, batteries, cameras, etc.). Use diagnostic tools (multimeters, cable testers) to troubleshoot hardware failures and connectivity issues.
• Networking: Configure and troubleshoot wired and wireless networks (TCP/IP, SOHO networks, Wi-Fi standards, etc.). Set up routers, switches, and access points, and resolve typical network problems like connectivity drops or IP conflicts.
• Virtualization & Cloud: Understand client-side virtualization (Type 1/2 hypervisors, VDI) and basic cloud models (IaaS, SaaS, PaaS). The Core 1 exam dedicates about 11% to virtualization and cloud computing – “virtualization is a big deal in today’s computer world,” and cloud services are ubiquitous in modern IT.
• Operating Systems: Install, configure, and manage various OS platforms (Windows 10/11, macOS, Linux). Learn system administration tools, file systems, OS updates, and when to use each system type.
• Software Troubleshooting: Diagnose and resolve OS and application issues. This covers application crashes, slow performance (including startup programs), software installation failures, and security-related OS problems.
• Security: Apply best practices to secure systems. This includes configuring user authentication, encryption, access controls, and antivirus software. The expanded Core 2 exam now covers advanced topics like Zero Trust, XDR, MDR, and DLP (data loss prevention), preparing you for contemporary cybersecurity challenges at the help desk level.
• Operational Procedures: Follow IT best practices: keep clear documentation, adhere to safety guidelines, and communicate effectively with users. You’ll also learn proper backup/recovery techniques and change management processes to maintain reliable IT operations.

Exam Details: 220-1201 (Core 1) and 220-1202 (Core 2)

CompTIA A+ certification requires passing both Core 1 and Core 2 exams from the V15 series. Key details include:

• Exam Codes & Versions: Core 1 is exam code 220-1201 and Core 2 is 220-1202. Both were launched on March 25, 2025, under version 15 (V15).
• Questions & Format: Each exam is 90 minutes long with up to 90 questions. Questions include multiple-choice (single and multiple response), drag-and-drop, and performance-based tasks.
• Passing Scores: The passing score is 675 (out of 900) for Core 1, and 700 for Core 2.
• Recommended Experience: CompTIA recommends about 9–12 months of hands-on experience in an IT support role before taking the exams.
• Languages: Exams are available in English (other language editions typically follow).
• Global Recognition: Both exams are ANSI-accredited (ISO/IEC 17024) and approved under DoD Directive 8140 for relevant work roles. This underscores their international value and industry relevance.

Preparing for Success

Thorough preparation is essential to pass A+ on the first try:

• Study Official Objectives: Review the CompTIA A+ (V15) exam objectives in detail. These outlines specify exactly what knowledge you need. Pay special attention to the new AI and cloud topics.
• Hands-On Practice: Build practical experience. Set up your own PC and virtual machines to practice installing OSes and repairing hardware. Use tools like cable testers, and simulate setting up a SOHO network or configuring a cloud service.
• Use Practice Exams: Take realistic practice tests to build confidence and stamina. Free practice questions (e.g. on UnionTestPrep, CrucialExams, etc.) are available for A+. Simulating exams is especially important because A+ includes performance-based questions. Timing yourself on full-length tests will help you manage the 90-minute limit.
• Target Weak Areas: Use the results from practice tests to identify where you need more study. For example, if security or virtualization topics are challenging, focus on labs and review in those areas. For cloud-related objectives, get familiar with Office 365 or Google Workspace features and support tools.
• Join Study Groups: Online forums, study groups, or video courses (e.g. Professor Messer’s free A+ videos) can clarify difficult topics. Discussing real-world scenarios with others helps solidify knowledge.
• Plan Your Exams: Many candidates take the two exams on different days to maximize focus. Make sure to take both exams under the same version (V15). Leave ample study time and arrive early on exam day – remember to bring two forms of ID per CompTIA policy.

Final Thoughts

The 2025 updates to CompTIA A+ (220-1201 and 220-1202) ensure it remains the premier entry-level IT credential. By emphasizing cloud computing, virtualization, modern OSes, security, and AI, CompTIA has aligned A+ with real-world IT support challenges. Earning the A+ certification proves you have hands-on, foundational skills that employers value. Whether you’re starting your IT career or validating your expertise, CompTIA A+ continues to be the best first step into the tech industry — opening doors to roles like help desk technician, desktop support, and beyond.

Sources: Information based on CompTIA’s official certification guides and blogs, plus expert analyses of the A+ 2025 objectives.